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Applying for jobs
How can I upload a different CV for an application?

Once you’ve clicked 'Apply' on a job description page, the title of your current CV will appear. Next to this, there are links to 'View CV' and 'Upload a different CV'.

Click 'View' to check the CV being sent with your application. If you want to send a different CV, click 'Upload a different CV', locate the file containing your updated CV and click 'Open'.

Your new CV will replace the CV on your account and will be used for any future applications you make, until you upload a new version.

What happens after I apply for a job on

Once you've applied for a role, you'll be directed to a page confirming that your application has been sent to the recruiter. You'll also receive an email from confirming that your application has been sent. Your CV will be emailed directly to the employer or recruitment consultant who is handling the vacancy.

If the recruiter requires jobseekers to make applications on their own websites, you'll be taken to the recruiter's site in order to complete your application.

How do I know a recruiter has received my application?

You'll receive an automated email from to confirm that your application has been successfully sent.

If you don't receive a confirmation email and you're unsure whether your application has been sent, you can try doing the following:

  • Check the spam filters in your email account
  • Add to your address book or safe list
  • Check that the email address for your account is correct by signing in, clicking on your name in the top right hand corner of any page and clicking 'Sign in details'
  • Sign in, click on your name in the top right hand corner of any page and click 'Jobs applied for' to view all your applications
Why haven't I received a response to my application?

There are over 9,000 recruiters advertising jobs on, including direct employers and recruitment agencies, as well as branches. Each job posted on states which company the vacancy is being handled by.

If you've applied for a job advertised by a branch, consultants will usually respond to you within seven days if they're interested in progressing your application.

You can find recruiters' contact details by signing in to your account, clicking on your name in the top right hand corner of any page and then clicking 'Jobs applied for'. All of the jobs you've applied for in the last three months are listed in this section.

How long do jobs stay on the site for?

Recruiters advertising on can choose how long to advertise their jobs for. Most jobs stay on for between one and six weeks, but some jobs may be on the site for as long as a year.

I've found an inappropriate job on your site, how can I report it?

If you’d like to report a job to a member of's Customer Support Team, you can do so in one of two ways.

If you’ve already applied for a recruiter's job, sign in to your account, click your name in the top right hand corner of any page, and click 'Jobs applied for'. You can then click 'Actions' and then 'Report a problem'.

If you haven't applied for the job yet, there's a link below each job description enabling you to report the job.

If you provide contact details,'s Customer Support Team will respond to your enquiry as soon as possible, usually within one working day.

How can I withdraw an application?

If you decide, after applying for a role, that it isn't quite right for you, you can easily withdraw your application.

To withdraw an application, simply:

  • sign in to your account
  • Click your name in the top right hand corner of any page, and click 'Jobs applied for'
  • Find the job for which you’d like to withdraw your application
  • Click 'Actions' and then 'Withdraw application', and confirm

When you withdraw an application, the recruiter no longer has online access to your CV or personal details on

Once you've withdrawn an application, you can't re-apply for the job through If you want to change something related to your application (such as your CV), we'd recommend contacting the recruiter using the email address on the 'Jobs applied for' page.

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